Wholesale Policy

We offer a generous wholesale program. All we require are a business name and GST number to open a wholesale account with us. The following outlines our wholesale policy and terms. We are in business because of happy customers and look forward to having you as one of them.

Wholesale Payment is equivalent to 25% extra money. So, for a payment of Rs 1,00,000, you can buy products worth Rs 1,25,000.

1. Please note that we have taken great care in becoming what we are today. Therefore, items purchased wholesale (or retail) from Kessa may not be altered in any way for resale. Prohibited alterations include, but are not limited to, dye processing, appliqués, screen-printing and reconstruction.

2. Minimum Requirements for wholesale order:

Opening order: above INR 100,000 (Rs. One Lac only)

Subsequent orders: above INR 50,000 (Rs. Fifty Thousands only)

3. Payments: Use this link to pay online using cards/netbanking/wallets – WHOLESALE PAYMENT. No COD orders are accepted.

4. SKUs & Sizes: For wholesale orders, choose at least 10 SKUs and at least 3 different sizes of an SKU. Sizes need not be consecutive.

5. Order: After payment using above mentioned link, you can purchase products worth equivalent to paid amount + 25%.

Download this SAMPLE ORDER SHEET and create your own order sheet, keeping size and SKU requirements in mind. Send your order sheet to support@kessawear.com along with your GST certificate.

6. Shipping: We will ship the order as soon as possible and no later than 15 days. You will be notified of a planned ship date within 5 business days of placing your order. Shipping charges are estimated and unless otherwise requested will be based on best method/best price. Actual shipping charges will be applied to the invoice accordingly and will be informed to you prior to shipping. You can opt to pick up the order yourself from our business place. Wholesale online purchases are not eligible for free shipping promotions. Wholesale online purchases are not eligible for “flat rate” shipping promotions.

7. Refund & Cancellation: All sales are final. Orders cannot be canceled, so there is no refund to be offered. In extreme case, at our discretion, we may allow to cancel the order. In such cases, we will issue credit memo worth 85% of the amount (15% is our Cancellation Fee) in your wholesale account with us. A credit memo will be issued for authorized cancelled order. This credit memo can be used towards a future order or invoice. No refunds will be processed.

8. Return & Refused Shipment: Products can not be returned until you receive a confirmation on whether products can be returned or not from us. Please send email to support@kessawear.com immediately within 24 hours of receiving the shipment if you wish to return them. All of our products are carefully inspected, securely packed and sealed before leaving the shop. Damage in transit can happen and must be reported immediately. A credit memo will be issued for authorized returns to be used towards a future order or invoice. No refunds will be processed.

9. Wholesale accounts are not permitted to sell on Amazon, Flipkart, Snapdeal or any other online medium. Buyers are supposed to sell our products off-line.

10. Discounted Products: All products for wholesale orders will be billed at MRP and not on discounted prices.

11. Contact Us: For wholesale inquiries, contact us at support@kessawear.com or WhatsApp @9873388440

12. Placing a wholesale order confirms your understanding of the above.

We are committed to the highest quality of customer service. Positive, personal interactions comprise the foundation of our long-term business relationships.

Thank you for your support and interest.